Call Center Supervisor

5 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
About the Role

This Customer Service Manager position involves overseeing the daily activities of a team of Call Center agents, ensuring that they provide excellent service to customers and achieve sales targets. The successful candidate will have strong leadership skills, be able to analyze data and make informed decisions, and possess effective communication and problem-solving skills.

Main Responsibilities:
  • Leading a team of Call Center agents to deliver exceptional customer service and meet sales targets.
  • Analyzing data to identify trends and areas for improvement.
  • Developing and implementing strategies to improve customer satisfaction and sales performance.
  • Collaborating with other teams to ensure seamless delivery of customer service.


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