
Banking Call Center Supervisor
2 days ago
About the Role: As a Call Center Supervisor, you will play a critical role in shaping the Phone Banking Department's success. Your primary responsibilities will include overseeing daily operations, developing and implementing strategies to enhance call center systems, and ensuring excellent customer service.
Main Accountabilities:
- Develop and implement strategies to improve call center performance, efficiency, and customer satisfaction.
- Supervise and develop department staff, providing coaching, guidance, and support to ensure their growth and success.
- Maintain effective communication with team members, stakeholders, and senior management to ensure alignment and progress toward goals.
A minimum of 3-5 years of experience in a leadership role within a call center environment is required. Strong leadership skills, excellent communication abilities, and the capacity to motivate and develop teams are essential.
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Call Center Leadership Role
2 days ago
Karachi, Sindh, Pakistan Career Consultants Inc Full timeJob Overview: Career Consultants Inc. is seeking a highly skilled and motivated Call Center Leader to join our team. In this role, you will be responsible for overseeing the daily operations of our Phone Banking Department, including the development and implementation of strategies to enhance call center systems and technologies.Main Duties:Oversee the daily...
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Office Supervisor and Call Center Leader
4 days ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Title: Call Center Office ManagerAbout Pro Work Technical ServicesWe are a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...
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Call Center Management Professional
4 days ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Description: Call Center Office Manager (5 Years Experience)About CompanyPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally.Job SummaryWe are seeking an experienced Call Center Office Manager to supervise and lead a team...
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Call Center Office Manager
3 weeks ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...
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Manager Call Center Operation
3 weeks ago
Karachi, Sindh, Pakistan E-Square Full timeOne of the leading multinational companies that has recently taken over a few projects in Pakistan is looking for a Manager for their premium call center operations. The incumbent must have 4-5 years of experience in different areas of call centers, preferably as a Team Leader for 4 years, Assistant Manager for 2 years, or Manager with at least one year of...
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Phone Banking Manager Position
2 days ago
Karachi, Sindh, Pakistan Career Consultants Inc Full timeJob Summary: We are seeking an experienced leader to oversee the daily operations of our Phone Banking Department. The ideal candidate will be responsible for developing and implementing strategies to enhance call center systems, technologies, and overall performance. This includes supervising department staff, coordinating coverage, and promoting a positive...
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Team Lead for Call Center Services
4 days ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Title: Team Lead for Call Center ServicesAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...
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Aviation Operations Supervisor
6 days ago
Karachi, Sindh, Pakistan Flyjinnah Full timeAbout the RoleWe are seeking an Aviation Operations Supervisor to join our team at Fly Jinnah. As a supervisor, you will play a critical role in guiding, supervising and monitoring a team of Call Center agents in terms of operations and sales.ResponsibilitiesDefines/sets and drives the sales targets of the assigned team to achieve business goals and maximize...
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Call Center Operations Director
4 days ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeCompany OverviewSybrid (Pvt) Ltd - A Lakson Group Company is a dynamic organization seeking an experienced professional to lead its call center operations. Our company prides itself on delivering exceptional customer service and achieving sales targets.Job DescriptionWe are looking for a skilled Call Center Operations Director to oversee the complete sales...
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Call Center Project Coordinator
2 weeks ago
Karachi, Sindh, Pakistan Ideas Unlimited Full timeWe are seeking a highly skilled Call Center Project Coordinator to join our team at Ideas Unlimited.About the Position:We require an individual with 1 year of experience in Project Management, 1 year of experience in Call Centers, and 1 year of Sales background.The successful candidate will be responsible for managing project lifecycle, training agents, and...
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Call Center Manager
3 days ago
Karachi, Sindh, Pakistan E-Square Full timeAt E-Square, we're committed to excellence in our call center operations. We're looking for an experienced Manager who can apply strategic thinking and leadership skills to drive performance and growth. As a key member of our team, you'll be responsible for overseeing the day-to-day activities of our call center, ensuring seamless execution of processes and...
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Trainee Call Center Manager
3 weeks ago
Karachi, Sindh, Pakistan Salaf Foods Full timeA food company is looking for a call center trainee manager. The candidate will initially act as a one-man army and will develop their very own team over time.We will start with one seat and then expand it to up to 10 seats in the coming few months (possibly weeks). The candidate will be responsible for taking calls and processing orders. Initially, it will...
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Customer Experience Director
3 days ago
Karachi, Sindh, Pakistan E-Square Full timeWe're looking for a Customer Experience Director to lead our call center operations at E-Square. As a seasoned Manager, you'll be responsible for overseeing the day-to-day activities of our call center, ensuring seamless execution of processes and procedures. Your strong analytical and problem-solving skills will enable you to identify areas for improvement...
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Manager Call Center
3 weeks ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeBrief JD:- Supervise complete sales operations- Manage and achieve sales targets- Plan and develop new methods to improve call center sales efficiency- Monitor operations for safe and sound delivery to customers within committed timeJob Specification- Organizational, administrative, and managerial skills- Good interpersonal skills- Should be a team player-...
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Healthcare Contact Center Supervisor
6 days ago
Karachi, Sindh, Pakistan Aga Khan University Full timeAbout the RoleWe are seeking a highly skilled and experienced Healthcare Contact Center Supervisor to join our team at the Aga Khan University Hospital. The successful candidate will be responsible for leading and guiding our contact center team to deliver exceptional patient care and service.Key ResponsibilitiesCoach and develop the skills of our contact...
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Duty Supervisor
6 days ago
Karachi, Sindh, Pakistan Flyjinnah Full timeJoin to apply for the Duty Supervisor - Inbound role at Fly Jinnah.Job PurposeTo guide, supervise and monitor a team of Call Center agents in terms of operations and sales, providing accurate information in response to enquiries about products and services, making bookings, identifying and resolving problems and customer complaints, preparing and executing...
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Call Center Operations Manager
7 days ago
Karachi, Sindh, Pakistan Digitonic Corporation Businesses Full timeCustomer Service ManagementAbout the Opportunity: We are seeking a highly experienced Call Center Operations Manager to lead our customer service team at Digitonic Corporation Businesses. As a key leader, you will oversee the delivery of exceptional service to our clients and drive team performance.Main Responsibilities:Overseeing the management of call...
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Outbound Call Center AI Strategist
4 days ago
Karachi, Sindh, Pakistan 5 Star Utilities Ltd Full timeAs an Outbound Call Center AI Strategist, you will be responsible for developing and implementing AI-driven strategies to optimize outbound call center operations. You will collaborate closely with the technology team to design and test AI-powered solutions.Responsibilities:Develop and implement machine learning algorithms to analyze customer data and...
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Phone Banking Manager
2 weeks ago
Karachi, Sindh, Pakistan Career Consultants Inc Full timeTitle: Manager Phone Banking Position: 01 Karachi based Grade: OG 1 / AVPJob Summary: Manager Phone Banking required for a bank. Candidate will be responsible for:The development, implementation, enhancement and support of call center systems, technologies and strategies.Oversee the daily operations of all Phone Banking Department functions; ensure...
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Call Center Team Member
1 week ago
Karachi, Sindh, Pakistan aQrate Solutions Full timeJob Description:We are seeking a talented and driven sales professional to join our team as a Call Center Sales Representative. In this role, you will be responsible for generating new business opportunities, qualifying leads, and closing deals with our valued clients.The successful candidate will possess exceptional communication skills, a clear American...