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Advanced Sublimation and Textile Printing Solutions Provider
2 days ago
About Our Company:
We are a leading provider of advanced sublimation and textile printing solutions.
Job Summary:
We seek a highly skilled Sales and Service Engineer to join our team. This position combines technical expertise with sales skills, focusing on the maintenance, troubleshooting, and promotion of sublimation and textile printers.
The ideal candidate will have experience with digital printers from leading brands such as Mutoh, Mimaki, Roland, or Epson.
Key Responsibilities:
- Technical Service and Maintenance:
- Perform on-site and remote troubleshooting, repair, and preventive maintenance for digital printers.
- Diagnose and resolve mechanical, electronic, and software issues to ensure consistent printer performance.
- Install, configure, and test new printers to meet operational standards and customer requirements.
- Sales and Customer Support:
- Understand customers' printing needs and provide tailored recommendations for sublimation and textile printing solutions.
- Demonstrate the features and benefits of printers and related equipment to potential and existing clients.
- Build and maintain strong customer relationships through excellent service and support.
Requirements:
- Proven experience in troubleshooting, repairing, and maintaining digital printers, specifically Mutoh, Mimaki, Roland, and Epson.
- Strong technical knowledge of printer mechanics, electronics, and software.
- Excellent problem-solving skills and ability to work independently.
- Prior experience in sales or customer service is preferred.
- Strong communication and interpersonal skills, with a focus on customer service.
- Certifications or training in printer maintenance and troubleshooting are beneficial.
- Valid driver's license and willingness to travel as needed.
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