E-commerce Support Professional

5 days ago


Karachi, Sindh, Pakistan The Hub Power Company Full time
Customer Success Role

The Hub Power Company invites applications for a Customer Success Specialist position within its Voice Program team. In this exciting opportunity, you will have the chance to deliver exceptional customer experiences and develop strong relationships with clients.

Responsibilities
  1. Resolve client queries and concerns via phone calls.
  2. Collaborate with cross-functional teams to ensure seamless support services.
  3. Stay up-to-date with industry trends and best practices to improve customer success initiatives.
Requirements
  1. Minimum O Levels/Intermediate education.
  2. Excellent written and verbal communication skills in English.
  3. Proficiency in MS Office applications, particularly Excel and Word.
  4. Strong critical thinking and problem-solving abilities.


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