Technical Customer Advocate

5 days ago


Lahore, Punjab, Pakistan Algo+ USA Full time
Support Specialist Role

The Algo+ USA Support Specialist plays a crucial role in providing top-notch customer support in a fast-paced SaaS environment.

This position requires a combination of technical expertise, effective communication skills, and problem-solving abilities to deliver exceptional customer experiences.

As a Support Specialist, you will be responsible for troubleshooting software issues, responding to customer inquiries, and maintaining up-to-date knowledge of our SaaS products and support documentation.

Requirements:
  1. Education:
    High school diploma or equivalent required; Associate's degree or higher in a related field preferred.
  2. Experience:
    Previous experience in customer support or a related role is a plus, especially in a SaaS or tech environment.
  3. Skills:
    Strong communication skills, both written and verbal. Basic troubleshooting skills and the ability to learn new software quickly. Proficiency in using support ticketing systems and CRM tools. Excellent problem-solving abilities and a customer-focused mindset.
  4. Attributes:
    Patient, empathetic, and able to handle customer inquiries with professionalism. Ability to work independently and as part of a team in a fast-paced environment. Strong organizational skills and attention to detail.


  • Lahore, Punjab, Pakistan Comsats Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for troubleshooting technical issues?Comsats is seeking a Customer Service Advocate to join our team! As a key member of our customer support team, you will play a crucial role in ensuring that our customers receive top-notch service and support.Responsibilities:Provide...


  • Lahore, Punjab, Pakistan Moriox Shoes Full time

    Responsibilities:The frontline customer advocate will be responsible for maintaining detailed records of customer interactions, including inquiries, complaints, and resolutions. Additionally, they will follow up with customers to ensure their concerns are resolved to satisfaction.


  • Lahore, Punjab, Pakistan SnSkies Pvt. Ltd. Full time

    We are looking for a highly motivated Customer Success Advocate to join our team at SnSkies Pvt. Ltd. In this role, you will be responsible for ensuring customer satisfaction and loyalty by providing exceptional support and services.Key Responsibilities:Responding to customer inquiries and resolving issues in a timely mannerProviding regular updates on...


  • Lahore, Punjab, Pakistan Dastgyr Technologies (Pvt.) Limited Full time

    Company OverviewAt Dastgyr Technologies (Pvt.) Limited, we're on a mission to revolutionize the way businesses connect and grow. Our goal is to create seamless, tech-driven solutions that empower retailers and wholesalers to thrive in an ever-changing global landscape.We've achieved incredible early success, and we're scaling aggressively to build on this...


  • Lahore, Punjab, Pakistan PJN Full time

    About the Role:We are looking for a dedicated and passionate individual to join our team as a Flood Relief Advocate. The successful candidate will be responsible for advocating for the rights of the transgender community during the flood relief efforts in Punjab, Pakistan.The ideal candidate will have a strong understanding of the challenges faced by the...


  • Lahore, Punjab, Pakistan Ibex Dynamics Full time

    About the PositionWe are seeking a highly motivated Customer Experience Advocate to join our team at Ibex Dynamics.Key ResponsibilitiesThe successful candidate will be responsible for providing top-notch customer service, handling customer inquiries, and resolving issues in a timely manner.RequirementsMust have completed Matriculation and Intermediate...

  • Key Client Advocate

    5 days ago


    Lahore, Punjab, Pakistan Bookme Full time

    We are seeking a highly motivated Key Client Advocate to join our team at Bookme.About UsAs a leading travel and e-ticketing platform in Pakistan, we strive to provide an unparalleled user experience.Job OverviewThis is a full-time on-site role for a Key Client Advocate at Bookme in Lahore.The ideal candidate will be responsible for developing business...

  • Developer Advocate

    3 days ago


    Lahore, Punjab, Pakistan Aventolabs Full time

    Job Title: Developer Advocate - Web3 SpaceDescription:Avento Labs is a leading innovation hub seeking a skilled Developer Advocate to join our Developer Relations team in the web3 space.Key Responsibilities:Develop and maintain relationships with key stakeholders in the web3 ecosystem, including developers, partners, and vendors.Coordinate cross-functional...


  • Lahore, Punjab, Pakistan PRG Pakistan Full time

    Technical Program ManagerPRG Pakistan is seeking a seasoned technical program manager to drive the success of our IT projects. The ideal candidate will lead cross-functional teams, ensure project goals are met, and advocate for best practices in project management.Key Responsibilities:Program Leadership:Lead multiple IT projects simultaneously, ensuring...


  • Lahore, Punjab, Pakistan Quality Dispatch Services Full time

    Customer Sales PositionAs a Night Customer Sales Representative, you will be responsible for providing top-notch customer service and driving sales growth through effective communication and relationship-building.Company Overview:Quality Dispatch Services is a leading logistics organization that offers tailored dispatch services to meet the diverse...


  • Lahore, Punjab, Pakistan NETSOL Technologies Inc. Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer support through proactive issue resolution and timely communication.Gathering customer feedback and insights to inform product development and service enhancements.Maintaining up-to-date customer records and tracking progress towards success...


  • Lahore, Punjab, Pakistan Dubizzle Labs Full time

    Dubizzle Labs is committed to creating a high-quality engineering environment.About the RoleWe are seeking a Technical Quality Specialist to join our team in Pakistan.Key ResponsibilitiesAdvocate for quality throughout the SDLC.Develop and execute test scenarios and test cases.Perform black box and white box testing and track defects.Mandatory...


  • Lahore, Punjab, Pakistan UNAVAILABLE Full time

    Company OverviewWe are a global organization committed to providing exceptional customer experiences. Our Voice Program aims to deliver top-notch support to international clients, fostering strong relationships built on trust and respect.Job DescriptionAs a Customer Services Specialist, you will play a crucial role in assisting our international customers...


  • Lahore, Punjab, Pakistan CureMD Healthcare Full time

    About CureMD Healthcare:">CureMD Healthcare is an innovative leader in the healthcare industry, dedicated to transforming patient care through cutting-edge technology solutions.">As a Healthcare Support Associate, you will play a pivotal role in ensuring our clients receive exceptional support and experience.">Job Description:">Your primary responsibilities...


  • Lahore, Punjab, Pakistan TechSea Full time

    We are seeking a talented Technical Product Development Lead to drive the development and delivery of high-quality digital products that meet customer needs and align with our company-wide business goals.The successful candidate will be responsible for defining and communicating the product vision, strategy, and roadmap that aligns with customer needs and...


  • Lahore, Punjab, Pakistan Rocktech Digital Full time

    Job SummaryRocktech Digital is seeking a skilled Customer Support Representative to provide exceptional service to our customers. This role is critical in building and maintaining strong relationships with our customers, understanding their needs, and acting as their advocate within the company.Key Responsibilities:Customer Inquiries: Respond to customer...


  • Lahore, Punjab, Pakistan RepairDesk Full time

    About RepairDeskWe are a modern repair shop management software with over 40 powerful integrations and modules. Our solution is customizable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals.Available in 30+ languages, our software is trusted by over 3,000 businesses globally, helping them save...

  • Software Tester

    5 days ago


    Lahore, Punjab, Pakistan Dubizzle Labs Full time

    At Dubizzle Labs, we strive to create a high-quality engineering environment with a strong focus on delivering value to customers.About the RoleWe are seeking a skilled Software Tester to join our team in Pakistan.This individual will participate in all aspects of the Software Development Life Cycle (SDLC) to advocate quality and develop test scenarios.The...


  • Lahore, Punjab, Pakistan Educative Full time

    Educative is a fast-growing platform for interactive text-based courses on computer science and advanced technologies. We are looking for an experienced developer who can help us create engaging courses that wow our learners, authors, and customers.About the RoleYou will be responsible for delivering high-quality code, clarifying technical requirements, and...


  • Lahore, Punjab, Pakistan Dastgyr Technologies (Pvt.) Limited Full time

    Your RoleAs a Customer Experience Advocate, you will be responsible for owning initiatives aimed at increasing customer satisfaction with the platform. This includes maintaining the integrity of all front-facing communications with customers and partners, safeguarding and advocating for customers and partners in all internal changes, and owning customer...