Information Technology Expert

4 days ago


Islamabad, Islamabad, Pakistan Al-Shams Technologies Full time

Role Summary:

The IT Specialist will play a crucial role in ensuring the seamless operation of Al-Shams Technologies' IT infrastructure, contributing to the efficiency and productivity of our staff.

Key Responsibilities:

  1. Technical Assistance:
  • Offer assistance to end-users in resolving hardware and software issues.
  • Set up and configure workstations, laptops, and other IT equipment.
  • Work collaboratively with team members to address complex technical challenges.
Network Operations:
  • Monitor and maintain the organization's network infrastructure.
  • Configure and troubleshoot routers, switches, and other networking devices.
  • Develop and implement security protocols to protect against unauthorized access.
System Maintenance:
  • Administer and maintain servers.
  • Manage user accounts, permissions, and access controls.
  • Perform regular system updates and audits.
Problem-Solving and Resolution:
  • Investigate and resolve hardware and software-related issues.
  • Analyze technical problems and implement preventive measures.
  • Document troubleshooting steps and resolutions.
Team Collaboration:
  • Work collaboratively with cross-functional teams.
  • Communicate technical information effectively.
  • Provide training and guidance to end-users.

Requirements:

  1. Relevant experience as an IT Specialist or in a similar role.
  2. Strong knowledge of IT concepts and technologies.
  3. Excellent communication and interpersonal skills.
  4. Ability to work collaboratively in a team environment.
  5. Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are advantageous.


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