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Healthcare Connection Specialist
5 days ago
Job Summary:
We are seeking a dedicated professional to join our team at Business Lead Maker as a Healthcare Connection Specialist. As part of our mission to enhance healthcare accessibility, you will be responsible for making outbound calls to citizens across the USA, understanding their healthcare needs, and connecting them with suitable healthcare providers within our network.
Key Responsibilities:
- Conduct outreach calls to assess healthcare needs and provide information about various healthcare providers and services.
- Guide individuals in understanding their options and assist them in choosing the most suitable healthcare providers.
- Schedule appointments and follow up as necessary to ensure successful connections.
- Update customer information and call details in the database accurately.
- Meet and strive to exceed weekly and monthly targets while adhering to company policies and procedures.
Requirements:
- A high school diploma or equivalent is required.
- Proven experience in customer service, sales, or telemarketing is preferred.
- Strong communication and interpersonal skills are essential.
- Ability to work independently and as part of a team.
- Basic computer skills and proficiency in using CRM software.
Preferred Qualifications:
- Knowledge of the healthcare industry and different healthcare providers would be beneficial.
- Excellent listening and problem-solving skills.
- Ability to handle rejection and stay motivated.
What We Offer:
Competitive salary with performance-based incentives. Opportunities for professional growth and development.
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