Cloud CRM Technical Lead

6 days ago


Lahore, Punjab, Pakistan Systems Arabia Full time

Systems Arabia is seeking a highly skilled Microsoft Dynamics 365 CE technical lead to join our team. As a key member of our solutions architecture group, you will be responsible for designing and implementing enterprise-level CRM solutions using Microsoft Dynamics 365.

About the Role
  • Leverage your expertise in Microsoft Dynamics 365 CE to lead the design and implementation of customized solutions that meet the unique business needs of our clients.
  • Collaborate closely with cross-functional teams, including business stakeholders and developers, to ensure alignment and successful project delivery.
  • Develop and maintain in-depth knowledge of Microsoft Dynamics 365 CE capabilities, limitations, and best practices to provide expert advice and guidance to colleagues and clients.
Key Responsibilities
  1. Design and implement customized Microsoft Dynamics 365 CE solutions that meet the specific business requirements of our clients.
  2. Work collaboratively with business stakeholders to gather and document requirements, ensuring alignment with business processes and goals.
  3. Provide training and support to users and support teams on Microsoft Dynamics 365 CE usage and new feature implementation.
  4. Stay up-to-date with new features and functionalities of the Microsoft Dynamics 365 platform and assess their potential use in client solutions.
  5. Mentor and guide junior consultants and team members in their development as experts in Microsoft Dynamics 365 CE.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Extensive experience as a functional architect, particularly with Microsoft Dynamics 365 CE.
  • Strong understanding of CRM systems and customer engagement workflows.
  • Proven track record in implementing D365 CE solutions in large organizations.
  • Excellent analytical and problem-solving skills.
  • Strong communication skills to translate technical details into business-friendly language.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.

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