
Telecommunications Specialist
2 weeks ago
Customer Service Representative
">We are seeking a highly motivated and enthusiastic customer service professional to handle outbound and inbound calls. The primary goal is to meet or exceed established sales goals and call volume expectations.
Main Responsibilities:
- Make outbound calls to potential customers using a predetermined script to communicate service information and answer questions.
- Build rapport with customers, establish relationships, and record information about customer interactions in a database.
- Meet or exceed established sales goals and call volume expectations while maintaining a positive and professional demeanor at all times.
- Stay up-to-date with products, services, and promotions to accurately respond to customer inquiries.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work well under pressure.
- Sales & accounting experience is a plus.
- Good computer skills, including proficiency in using CRM software.
- Positive and professional demeanor at all times.
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