IT Support Specialist

3 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Our company seeks a highly skilled Technical Support Officer to join our team. As a Technical Support Officer, you will play a vital role in providing technical assistance to clients, ensuring prompt resolution of technical problems.

About the Role
  • We are looking for an individual with excellent problem-solving skills and strong communication abilities to work closely with clients to troubleshoot technical issues.

The ideal candidate will be responsible for providing guidance on software and hardware requirements, handling escalated cases, and working independently as well as part of a team.

Key Responsibilities
  • BASIC TROUBLESHOOTING AND RESOLUTION OF DESKTOPS, LAPTOPS, PRINTERS, AND OTHER HARDWARE ISSUES
  • REMOTE TROUBLESHOOTING THROUGH DIAGNOSTIC TECHNIQUES AND PERTINENT QUESTIONS
  • DETERMINATION OF THE BEST SOLUTION BASED ON THE ISSUE AND DETAILS PROVIDED BY CUSTOMERS
  • ROOT CAUSE ANALYSIS OF BASIC IT ISSUES
  • TASK MANAGEMENT AND CUSTOMER HANDLING
  • CUSTOMER-FACING ROLE REQUIRING A WELL-DRESSED APPEARANCE
  • IDENTIFICATION AND SUGGESTION OF POSSIBLE IMPROVEMENTS TO PROCEDURES
Requirements
  • DIPLOMA IN COMPUTER SCIENCE OR GRADUATION IN COMPUTER SCIENCE
  • 1-2 YEARS OF EXPERIENCE
  • EFFECTIVE COMMUNICATION SKILLS
  • PROFICIENCY IN ORAL AND WRITTEN ENGLISH


  • Lahore, Punjab, Pakistan IT Masters Group Full time

    About UsIT Masters Group is a leading provider of innovative solutions in the marketing and advertising space.Job Description:We are seeking an Administrative Support Specialist to join our dynamic team. In this role, you will provide critical support to our marketing efforts, including data entry, research, and documentation.Key Responsibilities:Support the...


  • Lahore, Punjab, Pakistan Live Support Limited Full time

    Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Transforming Businesses GloballyData Entry Expert – Shopify & Other E-commerce PlatformsJoin Live Support, a global BPO leader, and become part of a high-performing team.What You'll Do:Accurately enter and manage large volumes of dataMaintain records, update CRMs, and...

  • Support Specialist

    7 days ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    Job OverviewThe Support Specialist role is responsible for providing high-quality support to customers. This includes answering product and service questions, suggesting additional products and services, and ensuring customer satisfaction.Responsibilities:Providing product and service information to customersProcessing orders and resolving customer...

  • Support Specialists

    6 days ago


    Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionAs a Support Specialist, you will be responsible for providing technical support to our customers. Your primary goal will be to resolve customer issues quickly and efficiently, while also promoting our products and services.

  • Support Specialist

    2 weeks ago


    Lahore, Punjab, Pakistan Laxycone pvt ltd Full time

    **Company Overview:**We are Laxycone pvt ltd, a leading provider of innovative solutions. Our mission is to deliver exceptional customer experiences through our dedicated team of professionals.**Job Role:**We are seeking a talented Support Specialist to join our team. As a Support Specialist, you will be responsible for providing expert-level support to our...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking an experienced IT Support Specialist to join our team. As a Linux System Administrator, you will be responsible for providing technical support to clients worldwide.Job ResponsibilitiesManage support systems, live chat, phone calls, and support tickets.Administer and maintain web hosting services and servers to support business operations and...


  • Lahore, Punjab, Pakistan ClearGrid Full time

    ClearGrid IT Support Role OverviewThe ClearGrid organization is seeking a highly skilled IT Support Specialist to join our team. This role is responsible for delivering efficient and effective IT support services to our employees.


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistAbout the RoleWe are looking for a technical support specialist to join our team. The successful candidate will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Provide technical support to customers via phone, email, or chatRespond to customer inquiries and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    The ideal candidate for the Office Support Specialist position will have:Strong communication and computer skills.A minimum of 1-2 years of work experience in an administrative role.Bachelor's degree in Commerce (B.Com) or Business Administration (BBA).Key ResponsibilitiesThe Office Support Specialist will be responsible for:Providing administrative support...


  • Lahore, Punjab, Pakistan Eco Energy Services Full time

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...