Customer Support Specialist

18 hours ago


Lahore, Punjab, Pakistan Eco Energy Services Full time

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities
  1. Respond to customer queries in a timely and accurate way, via calls
  2. Identify customer needs and help customers use specific features
  3. Monitor customer complaints and reach out to provide assistance
  4. Inform customers about new features and functionalities
  5. Follow up with customers to ensure their technical issues are resolved
  6. Gather customer feedback and share with our Product, Sales and Marketing teams
Job Specification

Requirements and Skills

  1. Experience as a Customer Support Specialist or similar CS role

Location: Lahore, Pakistan

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Live Support Limited Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Providing 24/7/365 Customer Support |Transforming Businesses Globally We're Hiring: Customer Support Representative (Crypto Mining Focus)Location: Main Boulevard, GulbergShift: 2 PM – 10 PM (Rotational)We are...


  • Lahore, Punjab, Pakistan Beta Business Direct Full time

    Customer Support Specialist Beta Business Direct, Pakistan A reputed UK-based B2B service provider firm is looking for a female Customer Service Specialist who can deal with customers effectively and generate leads. A candidate must have hands-on experience in call center. Performance-based bonuses will also be given.Responsibilities:Influence customers and...


  • Lahore, Punjab, Pakistan Easetalent Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from EasetalentTalent Source Specialist @Easetalent | Startup Recruiter | Talent Acquisition | Trusted Partner in Building Teams for Startups, SMBs and Scaling…Lahore |Full Time |On-Site |70,000 - 80,000Job Overview:We are...


  • Lahore, Punjab, Pakistan Stampa Solutions Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from Stampa SolutionsAt Stampa Solutions, we're committed to delivering exceptional customer experiences and we're looking for a proactive and friendly Customer Support Representative to join our growing team.Job Summary:We are seeking a reliable and enthusiastic Customer Support...


  • Lahore, Punjab, Pakistan Diem Full time

    Respond to customer queries in a timely and accurate way, via phone, email or chat.Identify customer needs and help customers use specific features.Monitor customer complaints and reach out to provide assistance.Share feature requests and effective workarounds with team members.Inform customers about new features and functionalities.Follow up with customers...

  • Customer Services

    1 week ago


    Lahore, Punjab, Pakistan 247 Support Full time

    Bachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3Customer ServicesWe are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on rotation basis.Job days are...


  • Lahore, Punjab, Pakistan RepairDesk Full time

    Join to apply for the Customer Support Specialist role at RepairDesk.RepairDesk is a modern repair shop management software with 40+ powerful integrations and modules. The software is customizable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30+ languages, RepairDesk is...


  • Lahore, Punjab, Pakistan ibex Full time

    Customer Support Specialist - Western UnionAssist customers in resolving queries pertaining to the electronic transfer of funds.Assist in the process of all documents required to perform transactions.Analyze customers' concerns with resolutions within the timeframe.Coordinate inbound customers' inquiries and provide resolutions.Maintain knowledge of...


  • Lahore, Punjab, Pakistan Cyber System Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Cyber System.Role DescriptionThis is a full-time, on-site role for a Customer Technical Support specialist located in Mozang Lahore. The Customer Technical Support specialist will be responsible for providing technical support to clients, addressing their...


  • Lahore, Punjab, Pakistan Bvital Full time

    Location: Hall Road, Lahore (On-site)Shift: 12 PM to 6 PMSalary: 25,000 PKR + IncentivesRole Overview:VITAL ONE is looking for a full-time Customer Support Specialist to assist our clients, manage orders, and resolve issues to ensure a seamless experience. You'll be the first point of contact, helping customers with inquiries and ensuring they leave...