
Customer Support Specialist
10 hours ago
We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities- Respond to customer queries in a timely and accurate way, via calls
- Identify customer needs and help customers use specific features
- Monitor customer complaints and reach out to provide assistance
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
Requirements and Skills
- Experience as a Customer Support Specialist or similar CS role
Location: Lahore, Pakistan
#J-18808-Ljbffr-
Customer Support Specialist
1 day ago
Lahore, Punjab, Pakistan Techbanq Full time $3,000 - $6,000 per yearRole DescriptionThis is a full-time, on-site role for a Customer Support Specialist located in Lahore. The Customer Support Specialist will be responsible for managing and resolving customer inquiries, providing technical support, ensuring high levels of customer satisfaction, and assisting with troubleshooting. The specialist will also maintain detailed...
-
Customer Support Specialist
1 day ago
Lahore, Punjab, Pakistan Pro Resource Group Full time 450,000 - 600,000 per yearCompany DescriptionPro Resource Group provides cost-effective staffing solutions for businesses across the globe by hiring top-tier remote talent from Pakistan, offering savings up to 40% without compromising on quality. We specialize in talent for IT, SaaS, insurance, real estate, and back-office operations, managing the entire hiring and management...
-
Customer Support Specialist
5 days ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 6,000,000 - 9,000,000Customer Support Specialist OpportunityWe are seeking an experienced customer support specialist to join our team. The ideal candidate will have 1-2 years of experience in a call center environment and possess excellent communication skills.Key Responsibilities:Provide personalized introductions to new customers, setting the tone for a positive...
-
Customer Support Specialist
1 day ago
Lahore, Punjab, Pakistan PurpleDesk Full time 900,000 - 1,200,000 per yearJob DescriptionPosition: Customer Support SpecialistLocation: Lahore, Pakistan (Onsite)Company Description:PurpleDesk values putting customers first and specializes in supporting Family Entertainment Centers. The company maximizes revenue through party bookings, group inquiries, call-back tracking, and overall call metrics. PurpleDesk believes in enhancing...
-
Customer Support Specialist L1
2 days ago
Lahore, Punjab, Pakistan 3S Solutions Pakistan Full time3S Solutions is looking for Customer Support Specialist (L1) located on-site in Lahore. Its 4-month contract-based job. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction and utilizing analytical skills to address customer needs on a day-to-day basis.Responsibilities:- Investigate and resolve...
-
Customer Support Specialist
1 day ago
Lahore, Punjab, Pakistan Outsource Tel Full time $40,000 - $80,000 per yearAbout the RoleWe're looking for a friendly, resourceful, and solution-orientedCustomer Support Specialistto join our growing team. You'll be the go-to person when our customers need help - whether it's troubleshooting an issue, learning how to use a feature, or finding the right resources.This role is all aboutclear communication, problem-solving, and...
-
Customer Support Specialist
5 hours ago
Lahore, Punjab, Pakistan beBeeCustomer Full time $40,000 - $50,000About This RoleA key player in our organization, the Customer Support Specialist plays a pivotal role in delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills and have prior experience in providing top-notch support.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chatResolve...
-
Customer Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBeeSupport Full timeWe're on the lookout for a results-driven support specialist to join our team.At the heart of what we do lies a commitment to efficiency, accuracy, and exceptional customer service. Our clients trust us to make their business life easier, smoother, and less stressful.You'll be playing a vital role in delivering top-notch support that exceeds expectations....
-
Customer Support Specialist
1 day ago
Lahore, Punjab, Pakistan iTech Solutions Full time 700,000 - 1,000,000 per yearCustomer Service Specialist ~ Female StaffCampaign: Life Back TaxesNight Shift : 08:00 PM to 05:00 AM (PST) – FixedMonday to Friday ~ Saturday & Sunday OFFYearly IncrementsGratuity: After 3 Years Get a "Gratuity Bonus"Key ResponsibilitiesHandle inbound and outbound customer calls in a courteous and professional manner.Provide detailed information about...
-
Customer Support Specialist
1 week ago
Lahore, Punjab, Pakistan beBeeDispatcher Full time 300,000 - 600,000Our company is seeking a skilled dispatcher/customer support specialist to join our team. We are a dispatch and customer service oriented business that partners with transportation companies worldwide to streamline their backend operations.The ideal candidate will have a strong focus on providing exceptional customer experiences, ensuring seamless ride...