Customer Service Representative

6 days ago

Karachi, Sindh, Pakistan beBee Careers Full time

Globium Clouds is hiring Chat Support Representatives in Karachi

was removed to make it more job description focused.

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch customer service via chat.

The ideal candidate will have excellent communication skills, be able to respond promptly and efficiently to customer inquiries, deliver accurate and clear information, address and resolve customer concerns with professionalism and empathy, and collaborate effectively with team members to enhance customer satisfaction.

In this role, you will consistently meet or exceed performance targets and service level agreements.

This position requires a strong passion for customer service and the ability to thrive in a fast-paced environment.

Job Requirements
  • Responsibilities: Respond promptly and efficiently to customer inquiries via chat, deliver accurate and clear information, address and resolve customer concerns with professionalism and empathy, and collaborate effectively with team members to enhance customer satisfaction.
  • Requirements: Excellent communication skills, smartphone required.
What We Offer

We provide a dynamic and supportive work environment that fosters growth and development.

Achieve high levels of customer satisfaction and loyalty by delivering exceptional customer service.

Marketing and Advertising - Pakistan

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