Transformation Consultant

1 week ago

Vehari, Punjab, Pakistan Servicenow Full time

About This Role

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  • You will manage a team of consultants who will be focused on driving adoption, customer satisfaction, and ultimately help our customers realize maximum business value from their investment in the Servicenow platform.

Main Responsibilities

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  • Develop and lead a team of CRM-focused consultants, fostering growth, enablement, and professional development.
  • Champion customer transformation, providing strategic and technical leadership to customers, partners, and internal teams.
  • Contribute to billable work (20% utilization target), ensuring hands-on engagement in complex projects.
  • Drive a culture of collaboration, knowledge sharing, and continuous learning within the team.

Key Qualifications

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  • Proven leadership experience in a professional services environment.
  • Ability to inspire, mentor, and develop diverse teams in technical and business domains.
  • Experience managing teams or leading large-scale customer engagements.
  • Strong relationship-building skills with internal teams, partners, and customers.

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