
Operations Payment Strategist
3 days ago
The Payments Operations Manager is responsible for optimizing and enhancing payment workflows to maximize acceptance rates, reduce transaction costs, and ensure seamless processing of customer payments.
- Collaborate with cross-functional teams to analyze transaction data and identify trends, failure points, and areas for improvement.
- Develop and implement strategies to optimize payment routing, acquirer selection, and PISP redundancies to improve transaction success rates.
- Manage and investigate payment issues, conducting root cause analysis and implementing corrective actions to minimize downtime and errors.
- Design and maintain real-time dashboards and reporting for key performance indicators such as acceptance rate, acquirer/PISP uptime, error codes, and retry success.
- Master's degree in Business, Engineering, Computer Science, or a related field.
- Minimum 5 years of experience in payments, fintech, banking operations, or a related field.
- Expert analytical and problem-solving skills; proficiency in Excel, SQL, or BI tools for data analysis.
- Hands-on experience with payment platforms, PSPs, and banking APIs.
- Sound understanding of payment authorization flows, fraud detection, risk controls, and compliance.
What We Offer:
A dynamic and supportive work environment that fosters growth and collaboration. The opportunity to work with a talented team of professionals who share your passion for innovation and excellence. A comprehensive benefits package that includes [insert benefits].
How to Apply:
We are an equal opportunities employer. To apply for this position, please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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