
Administrative Assistant
2 weeks ago
As an Office Administrator, you will play a vital role in supporting the smooth operation of our office. This includes providing exceptional customer service, handling inbound and outbound calls, and managing office tasks on a daily basis.
Key Responsibilities- Customer Support: Handle customer inquiries, resolve issues, and provide information on products and services.
- Liaison with UAE & UK Office: Coordinate with international offices for import department/warehouse activities.
- Import Documentation: Prepare necessary documents for international shipments from suppliers.
- Telemarketing: Conduct intensive telemarketing calls to identify new potential customers, set up trading accounts, and bring in sales leads.
- Call Activity Report: Generate reports on call activity and create action plans.
- Office Management: Manage day-to-day office tasks, including organization, communication, and problem-solving.
Requirements:
- IT Literacy: Proficient in using computer software and technology.
- Customer Service Driven: Provide excellent customer service and support.
- Problem-Solving: Ability to analyze problems and find solutions.
- Task Management: Handle multiple tasks simultaneously and contribute to team targets.
- Communication Skills: Effective communication and interpersonal skills.
- Maturity and Reliability: Display maturity and reliability in the role.
- Driving License: Must have a valid driving license and own vehicle or bike.
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