Information Technology Specialist Role

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
IT Management Specialist

We are seeking an experienced IT Management Specialist to join our team. As a key member of our organization, you will play a critical role in managing client relationships, overseeing the resolution of technical issues, and contributing to project delivery.

The ideal candidate will have 6-11 years of experience in IT management or technical account management, preferably in a Managed Service Provider (MSP) environment. A Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience is also required. Additional requirements include familiarity with ticketing systems and quotation applications, such as ConnectWise and QuoteWerks, as well as comprehensive understanding of IT infrastructure management, system analysis, and hardware/software systems.

Key responsibilities will include managing multiple priorities and deadlines in a fast-paced setting, making decisions quickly, and maintaining effective client interactions. Experience in data analytics, CRM systems, cloud solutions, or digital project management is desirable.

In return for your skills and experience, you can expect a challenging and rewarding role in a dynamic industry. This position offers opportunities for growth and development, working with a talented team of professionals who are passionate about technology and customer service.

Responsibilities
  • Manage client relationships
  • Oversee technical issue resolution
  • Contribute to project delivery
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