Executive - Strategic Research

23 hours ago

Lahore, Punjab, Pakistan beBeeResearch Full time
Job Opportunity

The NIQ Customer Success team is a cutting-edge service unit that is revolutionizing the way we serve our clients with innovative tools, enabling our teams to accomplish their tasks efficiently and effectively. We are the key partners with clients to integrate data, science, and talent to provide measurement and improvement for the clients and markets we serve.

Responsibilities include:

  • Supervising all stages of project management and monitoring performance to ensure timely and successful completion.
  • Leading and developing the team, fostering a culture of growth and collaboration to maximize performance and potential.
  • Managing internal stakeholders and providing support and guidance as needed to ensure alignment and effectiveness across departments.
  • Offering expert advice and consultation to clients and staff, addressing complex queries or complaints with professionalism and expertise.
  • Driving business growth by managing profit and loss responsibilities, identifying opportunities for expansion, and developing strategic plans to meet objectives.
  • Designing and planning research projects based on client briefings and needs, including the creation of questionnaires and methodologies for data collection.
  • Coordinating project execution, providing progress updates to clients, and giving specific instructions to relevant departments for data collection and processing.
  • Presenting study results to clients in a clear and compelling manner, ensuring understanding and satisfaction with the outcomes.
  • Building and maintaining strong relationships with clients, driving engagement and satisfaction through proactive communication and support.
  • Undertaking occasional travel as necessary to fulfill project requirements and client engagements.

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