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Client Relationship Expert
4 days ago
Location: On-site position
Salary: Salary band PKR 250k to 300k - Negotiable
Job Overview:
The Client Relationship Expert will be responsible for leading and managing the Privilege Banking branch at Freelancerprox. This role requires a seasoned professional with a proven track record in relationship management, sales management, and customer service.
Responsibilities:
- Relationship Management:
- Acquire new clients and deepen relationships with existing ones through exceptional service.
- Promote financial growth by managing current accounts, savings accounts, and fixed deposits.
- Operational Efficiency:
- Optimize internal processes to enhance operational efficiency.
- Maintain a welcoming and well-maintained branch environment.
- Compliance and Governance:
- Adhere to KYC and anti-money laundering protocols.
- Ensure compliance with bank policies and regulatory requirements.
- Team Management:
- Lead, coach, and mentor branch staff to achieve outstanding results.
- Foster a strong culture of teamwork and accountability.
- Financial Performance:
- Execute revenue growth and cost-management strategies to maintain branch profitability.
Requirements:
- Minimum 3 years of experience in a similar role.
- Strong expertise in relationship management, sales management, customer service, and banking operations.
- Proficiency in Customer Relationship Management (CRM) software.
Desirable Skills:
- Leadership and team management.
- Excellent communication skills.
- Ability to drive results in a fast-paced environment.
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