Managed Services Engagement Manager

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

In this critical role, you will oversee the successful delivery of managed services, ensuring high-quality IT solutions for our clients. As the Managed Services Team Lead, your primary responsibility is to manage a team of engineers and guide them in providing exceptional customer service. Your expertise in deploying or managing hosted virtual infrastructures, developing contracts with Service Level Agreements, and holding relevant technical certifications will drive our services forward. We are committed to delivering superior outcomes for our clients, and we need dedicated professionals like you to help us achieve this goal.

Why join us?

We offer a collaborative work environment, opportunities for growth and development, and a chance to make a meaningful impact on our clients' businesses. Our organization values innovation, teamwork, and customer satisfaction. If you share these values and are passionate about delivering exceptional IT services, we invite you to explore this exciting opportunity.

Your Key Responsibilities
  • Manage a team of engineers to deliver high-quality managed services
  • Collaborate with stakeholders to develop and implement service strategies
  • Maintain contractual agreements and ensure compliance with Service Level Agreements
  • Provide training and support to team members to enhance their skills and knowledge


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