
Customer Care Specialist for Aesthetic Services
6 days ago
We are seeking a skilled Customer Care Executive to join our team. The successful candidate will be responsible for handling incoming calls, managing interactions on social media networks, and ensuring clients receive excellent customer service.
- Answer incoming calls and respond to customer inquiries.
- Provide accurate information about clinic services.
- Schedule appointments and manage the clinic's appointment calendar efficiently.
- Assist clients in resolving issues or complaints.
- Engage with clients through social media platforms to address queries and provide support.
- Maintain a comprehensive knowledge of clinic services and procedures.
- Update and maintain customer records and ensure confidentiality.
The ideal candidate should have previous experience in a customer service role, strong interpersonal skills, and the ability to build rapport with clients. Familiarity with aesthetics clinic procedures and services is a plus. Proficient use of social media platforms is required.
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