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Customer Support Representative Wanted

2 weeks ago

Islamabad, Islamabad, Pakistan MKAJ International Full time

Company Overview: At MKAJ International, we are seeking a skilled Customer Support Representative to join our team. This is a night shift role that requires proficiency in English and good typing skills.

Key Responsibilities:
  • Engage with customers via live chat, providing prompt and accurate responses
  • Assist customers with product information, troubleshooting, and issue resolution

The ideal candidate will maintain professionalism and empathy to ensure a positive customer experience.

Meet daily performance targets and maintain punctuality for optimal support coverage.

Accurately document interactions and follow-up requirements as needed.

Requirements:

  • Education: Intermediate or equivalent
  • Skills: English proficiency with a minimum typing speed of 35 WPM
  • Shift: Night shift, 6 PM to 6 AM