Appointment Facilitator

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Patient Scheduling Representatives play a critical role in facilitating patient appointments, ensuring accurate scheduling, and providing exceptional customer service to our patients. This position requires excellent communication skills, strong attention to detail, and a commitment to delivering a positive patient experience.

Responsibilities
  1. Coordinate and schedule patient appointments accurately, efficiently, and in accordance with established protocols.
  2. Collect and verify patient demographic and insurance information to ensure accuracy and completeness.
  3. Update patient records as necessary and address any discrepancies or issues with patient information.
  4. Deliver high-quality customer service to patients by demonstrating empathy, professionalism, and patience.
  5. Coordinate with healthcare providers, nurses, and other staff members to schedule appointments that accommodate patient needs and provider availability.
Qualifications
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and attention to detail.
  • Proficiency in using computer software and electronic medical records systems.
  • Ability to multitask and prioritize tasks in a fast-paced environment.


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