Head of Digital Operations and Strategy

3 days ago


Gujranwala, Punjab, Pakistan Changi Airport Group Full time

About the Role

We are seeking a highly skilled and innovative professional to join our team as a Senior Manager, IT Service Delivery. The ideal candidate will have a strong background in IT service management, low-code application development, and business analysis. You will be responsible for managing vendor relationships, driving common visions and missions with outsourcing service industry partners, and providing leadership to achieve common outcomes and stretch goals.

About Us

Changi Airport Group is the manager of Singapore Changi Airport, a leading air hub in Asia and one of the world's most awarded airports. We take pride in our commitment to innovation, customer satisfaction, and teamwork.

Key Responsibilities

  • Manage vendor relationships by driving common visions and missions with outsourcing service industry partners
  • Provide leadership to achieve common outcomes and stretch goals
  • Communicate with internal teams and external partners/vendors to ensure delivered solutions meet business, technical, functional, performance, security, privacy, and operations requirements
  • Continuously improve business, security, and IT processes


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