
Client Liaison Officer
22 hours ago
Company Overview: Deewan-e-Khas Trading is a leading integrated financial services group dedicated to delivering exceptional client experiences.
About the Job: As a Customer Relationship Officer, you will be responsible for building and maintaining strong relationships with clients.
Responsibilities:
- Provide exceptional customer service to clients at all times.
- Act as the main point of contact for clients, addressing their queries and concerns in a timely manner.
- Identify opportunities to upsell and cross-sell our financial products and services.
- Assist clients in opening new accounts and provide guidance on utilizing our services.
Requirements:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work independently and in a team.
- Detail-oriented and organized.
- Ability to handle and resolve customer complaints.
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