Client Liaison Officer

22 hours ago


Karachi, Sindh, Pakistan Deewan-e-Khas Trading Full time

Company Overview: Deewan-e-Khas Trading is a leading integrated financial services group dedicated to delivering exceptional client experiences.

About the Job: As a Customer Relationship Officer, you will be responsible for building and maintaining strong relationships with clients.

Responsibilities:

  1. Provide exceptional customer service to clients at all times.
  2. Act as the main point of contact for clients, addressing their queries and concerns in a timely manner.
  3. Identify opportunities to upsell and cross-sell our financial products and services.
  4. Assist clients in opening new accounts and provide guidance on utilizing our services.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Ability to work independently and in a team.
  • Detail-oriented and organized.
  • Ability to handle and resolve customer complaints.


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