
Cross-Border Compliance Professional
3 days ago
We are seeking a highly motivated and experienced professional to join our team as a Cross-Border Compliance Specialist. This role requires a high level of expertise in cross-border compliance, excellent communication skills, and the ability to work effectively in a team environment.
About the JobThe successful candidate will be responsible for providing high-quality support and advice to relationship managers, delivering exceptional service to corporate clients, and performing end-to-end orchestration across all processes and services managed by Integrated Middle Office.
- Main Responsibilities
- Provide quality support and advice to Relationship Managers (RM's) within all lending units located in Pakistan on all documentation related matters, including the origination of documentation for customers where required.
- Deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) clients in all interactions for their channel activation pre-transactional enquiries/setup, trainings and other channel related issues.
- Perform end-to-end orchestration across all processes and services managed by Integrated Middle Office.
- Engage clients throughout the process, ensuring seamless delivery and client experience.
- Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases.
- Adhere to first-time-right principles.
- Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate. Look at ways to promote standard work and best practices.
- Undertake ad-hoc duties as delegated by Line Manager and Country Head of Integrated Middle Office.
- Perform all relevant onboarding processes.
- Create Customer Due Diligence for New Clients & Review of Customer Due Diligence for Existing Clients and perform regulatory onboarding activities.
- Drive GIC and network onboarding processes.
- Conduct checks on Customer Due Diligence as applicable.
- Respond and clear queries from Checkers / Other Specialists / Business CRM in a timely manner.
- Work in partnership with all relevant stakeholders effectively within the end-to-end Customer Due Diligence process.
- Where serving as a checker, perform checks on Customer Due Diligence output from Client Delivery Makers, ensuring they adhere to policies and standard work.
- Escalate or enforce compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations.
- Ensure strong due diligence on document safekeeping and data confidentiality.
- Ensure correctness of documentation prior to any dispensation from the Bank.
- Ensure compliance with the internal policies and credit policies, external policies, regulatory and statutory requirements.
- Undertake periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls.
Working with Us
We are a values-driven organisation that believes in the importance of diversity and inclusion. We strive to create a workplace that is respectful, supportive, and inclusive of all employees, regardless of their background, culture, or personal characteristics.
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