
Remote Support Engineer
3 days ago
We are seeking an experienced IT Project Manager to lead our team in delivering cutting-edge technology solutions. As a skilled professional, you will manage and execute IT projects from inception to completion.
About This Role:
This position involves collaborating with other IT staff and departments to ensure effective communication and project execution. You will work closely with our team to develop and implement technical documentation and user guides.
Key Responsibilities:
- Manage and execute IT projects from inception to completion.
- Develop and maintain technical documentation and user guides.
- Collaborate with other IT staff and departments to ensure effective communication and project execution.
- Provide expert-level support for operating systems, networking, and server management.
Requirements:
- 3-5 years of experience in a similar role.
- Proficiency in Windows, macOS, and Linux operating systems.
- Knowledge of TCP/IP, DNS, DHCP, VPN, firewalls, routers, and switches.
- Experience with server administration, including Microsoft Exchange and Active Directory.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications: CompTIA Network+, Security+, or A+; Microsoft Certified Solutions Expert (MCSE) or Microsoft 365 Certified; Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP); ITIL Foundation certification or higher.
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