Customer Service Representative

5 days ago

Lahore, Punjab, Pakistan beBeeCustomerService Full time
About Our Customer Service Representative Role

At our company, we strive to connect exceptional talent with ideal career opportunities. Our mission is to facilitate the growth and success of both our candidates and partner companies by bridging the gap between talent and opportunity.

We are seeking highly motivated customer service representatives to join our dynamic team for night shift operations. In this role, you will handle both inbound and outbound calls for various campaigns, engage with prospects, and drive conversions by effectively communicating the value of our services and closing deals. This position is ideal for individuals who thrive in a fast-paced, performance-driven environment and are passionate about communication, customer engagement, and sales.

Key Responsibilities:

  • Engage with potential customers via inbound and outbound calls to understand their needs and provide effective solutions.
  • Clearly communicate the features and benefits of our services to build rapport and drive conversions.
  • Maintain accurate records of customer interactions and follow-up activities to ensure seamless delivery.
  • Meet daily, weekly, and monthly performance targets to measure success and growth.

Requirements:

  • Proven experience in a customer-facing role or related field.
  • Excellent verbal communication skills in English with the ability to articulate complex ideas simply.
  • A confident, persuasive, and proactive personality with a strong work ethic.
  • The ability to multitask and perform well under pressure while maintaining a positive attitude.

What We Offer:

  • A competitive salary and comprehensive benefits package.
  • A supportive and collaborative work environment that fosters growth and development.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • The chance to work on international campaigns and interact with clients from diverse backgrounds.

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