Global CMO Support Specialist

2 days ago


Lahore, Punjab, Pakistan NETSOL Technologies Inc. Full time

We are seeking a Global CMO Support Specialist to join our team at NETSOL Technologies Inc. The ideal candidate will be a strategic thinker with exceptional leadership and organizational skills.

Key Responsibilities:
  1. Strategic Oversight and Support:
    1. Work Intake and Prioritization: Act as the primary gatekeeper for incoming marketing requests, ensuring all tasks are logged, prioritized, and assigned in Jira based on capacity and business impact. Implement and enforce SLAs for marketing requests, aligning expectations with team capacity.
    2. Cross-Pod Alignment: Coordinate between pod leaders to ensure alignment on interdependent tasks and projects. Address resource conflicts or bottlenecks between pods and escalate critical issues.

HR and Administrative Management:

  1. HR Tracking and Support: Maintain and manage the team vacation calendar, tracking sick time and ensuring accurate records. Monitor attendance and ensure team members are adhering to agreed schedules and on-time office presence. Assist with the hiring process and onboarding new hires.
  2. Equipment and Resource Procurement: Oversee the procurement of necessary equipment to ensure team productivity.

Team Management and Process Improvement:

  1. Process Optimization: Audit and enhance workflows to ensure tasks are logged, tracked, and updated accurately. Create and implement a task review process to support pod leaders in maintaining task accuracy.
  2. Performance Monitoring: Regularly review team and individual performance against KPIs. Collaborate with pod leaders to address inefficiencies or underperformance.


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