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Avaya Aura Communication Manager Specialist
2 weeks ago
Job Description
- The Avaya Aura/CM Engineer reports directly to the IT/Project Manager and is responsible for daily tasks related to call center issues and maintenance of switching, data communications, and peripheral equipment associated with the Avaya Aura Communication Manager product line.
Responsibilities
- Maintain systems and their applications, including any ancillary systems.
- Coordinating, installing, testing, and troubleshooting of transmission facilities (OC48, T3, T1 PRI, SIP, and DS0).
- Ensuring quality customer service.