
IT Systems Manager
5 days ago
Tranzcript is a leading provider of innovative technology solutions. We are currently seeking an experienced IT Systems Manager to join our team.
About the RoleThe successful candidate will be responsible for maintaining and developing in-house IT infrastructure, providing remote IT support to clients, and carrying out routine health checks and intrusion detection.
The ideal candidate will possess expertise in VOIP, Asterisk, and Elastix, as well as excellent communication skills in English and troubleshooting skills.
Responsibilities- Maintain and develop in-house IT infrastructure.
- Provide remote IT support to clients.
- Carry out routine health checks and intrusion detection.
- Train staff on technical operations.
- Assist in procurement of software and hardware for Tranzcript and its clients.
- Be proactive and add value to Tranzcript.
- Any other ad hoc duties as required by the company.
We are looking for someone with a strong ability to work independently with minimal supervision, excellent verbal and written communication skills, and reliability.
Please note that this is a key role within the organization, and we require someone who can contribute to the growth and success of Tranzcript.
Key Skills:
- Expertise in VOIP, Asterisk, and Elastix.
- MCSE certification (CCNA advantageous).
- Excellent communication and troubleshooting skills.
- Able to maintain confidentiality.
- Excellent verbal and written communication skills.
- Ability to work under pressure.
- Able to handle multiple tasks at any one time.
- Keep up to date in subject area and actively participate in staff development.
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