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Service Sales Director

2 weeks ago


Karachi, Sindh, Pakistan Softech Microsystems Full time

About Us:

Softech Microsystems is a leading IT and Telecommunications Company, founded with a mission to deliver innovative solutions. Our team of experienced engineers, developers, and technicians has over 15 years of experience in the field.

Job Description:

This role involves achieving sales targets, providing customer support, and executing customer service calls to maximize sale-in percentages. You will also be responsible for up-selling and cross-selling, meeting quarterly goals, and working in a professional environment.

Responsibilities:

  • Achieve given targets of sales of services
  • Answer questions and provide assistance to potential and current customers
  • Execute customer support calls to maximize sale-in percentages
  • Up-sell and cross-sell while discussing the offered product with all customers
  • Meet or exceed monthly/quarterly/annual customer support team goals
  • Demonstrate excellent oral and written communication skills
  • Use knowledge base/training material to resolve customer concerns
  • Cold call corporate clients
  • Follow up on leads
  • Work in a professional environment with a professional attitude
  • Be committed to the work
  • Possess the ability to manage workload effectively

Salary Package:

The remuneration includes:

  • Basic salary
  • Medical benefits
  • Bonus scheme
  • Other perks

Requirements:

To succeed in this role, you will need:

  • Leadership skills
  • Fluency in written and spoken English
  • Capability to understand and follow procedures and advise customers accordingly