
IT Support Specialist
2 days ago
The role of the IT Support Specialist is to provide top-notch technical support to customers, ensuring their issues are resolved efficiently and effectively. Key responsibilities include:
- Improving Incident Logging System: Identify areas for improvement in the Service Desk incident logging system and implement changes to enhance customer satisfaction.
- Knowledge Management: Ensure the Service Desk utilizes best-in-class knowledge management tools and practices to maintain accurate records and optimize support delivery.
- Customer Satisfaction: Contribute to the success of the business by improving the overall customer experience within the team, meeting goals and KPIs set by the line manager.
- Policies and Procedures: Review and identify gaps in related policies, adhering to best practices such as ITIL, and create SOPs and change management procedures.
Key Skills and Qualifications
- Technical Skills: Possess strong technical skills to perform multiple tasks, with ongoing skill upgrades to meet changing job conditions.
- Project Planning and Management: Plan and manage projects, adhering to safety practices and maintaining accurate records.
- Communication and Teamwork: Develop effective communication and teamwork skills to collaborate with colleagues and stakeholders.
-
Counseling Therapist
2 weeks ago
Karachi, Sindh, Pakistan Helping Support Full timeHelping Support is seeking a dedicated mental health specialist to join our team. This role involves providing counseling and therapy services to individuals dealing with anxiety, depression, existential crisis, and teenage behavioral issues.The ideal candidate would have at least 2-3 years of experience in handling such cases and be able to provide strong...
-
Mental Health Specialist
2 weeks ago
Karachi, Sindh, Pakistan Helping Support Full timeAt Helping Support, we're committed to providing high-quality mental health services to our clients. As a behavioral analyst, you'll play a critical role in helping us achieve this goal.Your responsibilities will include assessing patients' needs, developing personalized treatment plans, and providing ongoing support and guidance.What You'll NeedBachelor's...
-
Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionThe Support Specialist will be responsible for handling customer inquiries and resolving issues related to our telecommunications products and services.You will work closely with our team to provide prompt and professional support to our customers.The successful candidate will have previous experience in a customer support or technical support...
-
It Support Specialist
1 week ago
Karachi, Sindh, Pakistan Digious Corp Full timeDigious Corp. is a rapidly growing IT Solutions and Marketing Agency based in Karachi, Pakistan, with a global reach. The company is known for its talented team of graphic designers, website developers, marketing specialists, software developers, game developers, and debuggers who use modern techniques to meet market needs. Digious Corp. emphasizes customer...
-
Administrative Support Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Administrative Support SpecialistWe are seeking a highly organized and detail-oriented administrative support specialist to join our team.About the Role
-
Technical Support Specialist
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for configuring and troubleshooting our product to resolve customers' technical issues.As a Technical Support Specialist, you will support customers by acting as a liaison between them and other...
-
IT Support Specialist
7 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob OverviewWe are seeking a skilled IT support specialist to join our team. As an IT support specialist, you will be responsible for providing technical assistance and troubleshooting hardware, software, and network issues.Key Responsibilities:Install, configure, and troubleshoot computer systems, networks, printers, and scanners.Respond promptly to service...
-
Technical Support Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Description: Technical Support SpecialistThe Technical Support Specialist is responsible for providing technical support to users, including troubleshooting and resolving hardware and software issues. This role requires strong knowledge of IT infrastructure and systems, including network protocols, hardware, and storage.Responsibilities:Provide technical...
-
Technical Support Specialist
2 weeks ago
Karachi, Sindh, Pakistan MindAqua Full timeJoin MindAqua's Team as a Technical Support SpecialistMindAqua, Pakistan is seeking a skilled Technical Support Specialist to strengthen our service competitiveness.We are looking for someone who can build relationships with customers and provide timely and accurate support via phone, email, or chat.This role involves providing live chat support and...
-
Software Support Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Software Installation and Support SpecialistAbout the RoleWe are seeking a highly skilled individual to fill this position as a Software Installation and Support Specialist. This role involves installation, configuration, and support of software products.Key Responsibilities:Installation, Configuration, and Support of Software...