Customer Service Advocate

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction.

Key Responsibilities
  • Provide timely and professional responses to customer inquiries via phone, email, or chat.
  • Furnish customers with accurate product and service information.
  • Calmly and efficiently resolve customer complaints and issues.
  • Diligently identify and resolve customer problems or concerns.
  • Elevate complex issues to the relevant department for resolution.
  • Maintain extensive knowledge of our products and services.

This is an on-site position requiring:

  • A high school diploma or equivalent.
  • At least 1 year of experience in customer service or a related field.
  • Strong communication skills to manage a high volume of inquiries.
  • Excellent written and verbal communication skills are essential.
  • Basic English conversational skills are mandatory.
  • Proficiency with customer service software and tools is expected.

The ideal candidate will possess superb communication skills, both written and verbal, as well as exceptional customer service skills with the ability to handle a high volume of inquiries.

We offer incentive bonus opportunities, leaves, and other benefits making it a great opportunity to grow your career.



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