
Operations Efficiency Specialist
2 weeks ago
We're seeking an experienced professional who can optimize workflows, build automation, and enhance business processes. As an Operations Efficiency Specialist, you'll work closely with various department leads to understand and improve processes.
Your Key Tasks:- You will collaborate with department leads to analyze and improve processes.
- Develop and maintain SOPs when new processes are launched or existing ones need updating.
- Create and manage automations using HubSpot Workflows and Zapier.
- Analyze and optimize existing automations to ensure reliability and efficiency.
- Organize and maintain documentation of automations per department.
- Provide onboarding and admin support within the Business Operations team.
- A minimum of 1 year of hands-on experience with HubSpot backend (automations, object/data management).
- A minimum of 1 year of hands-on experience with Zapier (creating and refining workflows).
- Strong knowledge of Google Workspace—especially Google Sheets.
- Natural curiosity, eagerness to learn new tools, and a proactive mindset.
- Ability to break down complex processes and communicate clearly.
- Comfortable managing multiple priorities across different teams.
- Yearly performance-based salary increases.
- Paid time off.
- Monthly health stipend.
- Year-end bonuses and performance recognition.
- Full-time, permanent WFH setup.
- Be part of a collaborative, supportive team that values learning and growth.
- Work with a global team in one of the fastest-growing agencies in the e-commerce space.
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