
Support Specialist
10 hours ago
We offer a dynamic work environment that fosters growth and development. Our team-oriented approach ensures collaboration and open communication among colleagues. As a Technical Support Representative, you will have the opportunity to work with cutting-edge technology and contribute to the success of our customers.
Key Responsibilities:
- Deliver exceptional first and second-level customer support.
- Collaborate with Product Development to identify and prioritize issues for future product roadmaps.
- Stay updated on emerging technologies and company products to enhance support capabilities.
Requirements:
To excel in this role, you should possess the following skills and qualifications:
- Four or more years of experience in customer-facing technical support roles.
- Hands-on experience with Amazon Web Services (AWS) is an advantage.
- Excellent verbal and written communication skills.
- Proven ability to manage and prioritize multiple tasks simultaneously.
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