
Technical Operations Analyst
1 day ago
In this role, you will play a critical part in shaping the technical direction of our ecommerce initiatives. As a Digital Transformation Expert, you will lead the analysis, design, and implementation of technical solutions that drive business growth and improve customer experience.
You will work closely with cross-functional teams to identify opportunities for improvement, develop technical requirements, and design and implement ecommerce solutions.
Key Responsibilities:- Lead technical analysis of ecommerce platforms, identifying opportunities for improvement and innovation.
- Develop detailed technical requirements and specifications to support ecommerce solution design.
- Create and maintain system architecture diagrams and technical documentation to support implementation of ecommerce solutions.
- Evaluate and optimize API integrations between ecommerce platforms and third-party systems.
- Analyze customer journeys from a technical perspective, identifying areas for improvement and innovation.
8+ years of experience in ecommerce technology, with a focus on technical leadership and solution design.
Excellent technical and leadership skills, with the ability to guide and motivate technical teams.
Proven ability to drive business growth and improve customer experience through technical innovation and solution design.
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Operations Analyst
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