
Training Development Specialist
5 days ago
Job Description:
">Span Inc. seeks an experienced Training Specialist for our Professional Training & Development Department within the Call Center Business Unit.
">The successful candidate will design and deliver training programs to equip newly hired Customer Service Representatives with the knowledge and skills required to excel in their roles.
">Key Responsibilities:
">- Develop and implement customer service training methodologies
- Stay up-to-date on emerging trends in training tools and techniques
- Work with call center systems, ACD/IVR, and performance metrics
- Provide coaching and mentoring to employees
- Utilize strong verbal and written communication skills
- Deliver effective presentations and analyze data
- Motivate and develop employees through training
This is an exciting opportunity for a motivated individual to contribute to the growth and success of Span Inc.'s Call Center Business Unit.
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Rawalpindi Cantonment, Pakistan Span Inc. Full timeJoin Our Team:">Are you a motivated and experienced Training Specialist looking for a new challenge?">We are seeking an experienced Training Specialist to join our Professional Training & Development Department within the Call Center Business Unit.">Responsibilities:">Design and deliver training programs to equip newly hired Customer Service...
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