
Manager Operations – Gujranwala
2 weeks ago
Key Responsibilities:
- Oversee day-to-day operational activities at the Gujranwala branch.
- Ensure smooth execution of company SOPs, policies, and compliance standards.
- Lead and mentor operational teams to achieve KPIs.
- Monitor branch performance and prepare periodic reports for senior management.
- Identify process gaps and recommend improvements for efficiency and customer satisfaction.
- Manage budgets, resource allocation, and cost controls.
- Collaborate with HR, Admin, and Finance for workforce and operational needs.
- Handle escalated customer/operational issues professionally.
- Ensure all safety, security, and regulatory requirements are met.
Requirements:
- Bachelor's/Master's degree in Business Administration, Operations, or relevant field.
- 6–10 years of operational management experience (service or retail sector preferred).
- Strong leadership, organizational, and decision-making skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office and familiarity with ERP/Operations software.
Job Type: Full-time
Pay: Rs110, Rs120,000.00 per month
Application Question(s):
- Current Salary?
- Expected Salary?
- Notice Period?
Work Location: In person
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