
Front Desk Officer
3 days ago
Roles & Responsibilities:
- Welcome and attend to walk-in customers in a professional manner.
- Record and enter customer complaints accurately in the system/register.
- Respond to walk-in customer queries and provide basic information about services.
- Maintain an updated list of all complaints on a daily basis.
- Share the compiled complaint list with the Branch Manager for resolution.
- Keep a proper record of complaint statuses (open/closed/resolved).
- Ensure smooth communication between customers and technical staff.
- Maintain a clean and organized reception/customer service desk.
Qualifications & Requirements:
- Intermediate / Bachelor's degree (preferred).
- 1–2 years of customer service or front desk experience (fresh graduates may also apply).
- Strong communication and interpersonal skills.
- Basic computer knowledge (MS Office, data entry skills).
Job Type: Full-time
Pay: Rs30, Rs35,000.00 per month
Work Location: In person
Application Deadline: 21/09/2025
Expected Start Date: 20/09/2025
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