Sales Outreach Coordinator
1 week ago
Job description:
About the Role:
Fortune IT Park is seeking a proactive and detail-oriented Appointment Setter to support our USA-based healthcare client, Clinics.
The selected candidate will handle inbound and outbound calls to manage patient appointments, medication refills, rescheduling, and cancellations.
Key Responsibilities:
- Handle
inbound and outbound calls
with patients in a professional and empathetic manner. - Book new appointments
, manage
rescheduling
or
cancellations
based on patient requests. - Process
medication refill requests
accurately. - Maintain
patient confidentiality
and ensure compliance with clinic procedures. - Update and manage patient data in the system efficiently.
- Coordinate with the US-based clinic team to ensure seamless communication.
Requirements:
- Minimum
Bachelor's degree
or equivalent qualification. - Excellent English communication skills
(verbal and written). - Strong
technical knowledge
and computer proficiency (CRM / EMR system handling preferred). - Prior experience in
healthcare, call center, or appointment setting
is a plus. - Ability to work
night shifts
and handle US-based calls.
What We Offer:
- Competitive monthly salary (PKR 45,000).
- Professional training and career growth opportunities.
- Positive, collaborative work environment.
- Exposure to an
international healthcare process
.
Job Type: Full-time
Work Location: In person
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