Shopify and Amazon Operations Manager

1 day ago

Lahore, Punjab, Pakistan Seocial9 (Digital Marketing Agency) Full time

We are looking for a Senior E-Commerce Operations Manager to manage and improve daily operations across Amazon, eBay, Shopify, and the in-house design/content team.

This role requires hands-on experience managing teams, fixing operational issues, and ensuring accurate execution across platforms.

Key Responsibilities

Team & Operations Management

  • Manage Amazon, eBay, Shopify, and Design teams
  • Set KPIs and ensure daily operational accuracy
  • Conduct weekly reviews and resolve workflow issues
  • Maintain accountability and performance tracking

Amazon Operations

  • Oversee listings, optimisation, pricing, and variations
  • Handle suppressed listings and operational issues
  • Manage FBA and FBM coordination
  • Monitor account health, returns, and customer feedback

Inventory & Buying (UK/EU)

  • Forecast demand and manage stock replenishment
  • Prepare purchase plans based on sales and margins
  • Coordinate with suppliers and track stock movement

Shopify Website Operations

  • Oversee product pages, content updates, and SEO basics
  • Coordinate with design and content teams
  • Ensure campaigns and updates are executed on time

eBay Operations

  • Supervise listings, pricing, and optimisation
  • Maintain inventory sync across platforms

Private Label Support

  • Support research, listing setup, and launch execution
  • Coordinate between sourcing, listings, and creative teams

Requirements

  • 3–4+ years experience in e-commerce operations
  • Amazon Seller Central and Shopify experience required
  • Proven experience managing multi-functional teams
  • Strong understanding of listings, inventory, and pricing
  • Good analytical, problem-solving, and reporting skills
  • Strong communication and leadership ability

Performance Indicators

  • Listing accuracy and issue resolution
  • Inventory forecasting and stock health
  • Sell-through rate and dead stock reduction
  • Platform account health and compliance
  • On-time execution of tasks and campaigns

Work Location

  • On-site role in Allama Iqbal Town, Lahore
  • Remote or hybrid not available

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