Operations Assistant for Sales and Purchase Department for E-commerce Inquiries
15 hours ago
About Us
FAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.
We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.
For more details,
WhatsApp us at
Interviews will be held at PWD Islamabad, Pakistan
Job Description:
We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, Pakistan
Bachelor's degree in any field, from a recognized university.
Preferred Age of 28-35
Experience:
Minimum 3 years of relevant experience, preferably working in an international or corporate organization.
Strong planning and organizing skills to handle operational assistance tasks under the given timelines.
Proficiency in computers, especially Word, Excel, CRM and Outlook.
Effective writing and communication skills in English.
Responsibility :
Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. responds
Registers and follows up customers' inquiries or complaint/s
Prepares quotations/estimates, invoices to customers
Prepares weekly reports on power retailers
Handles our products / spare parts inquiries and customers' registration via chat or emails.
Ensures all field teams address customers' complaint/s and requests
Develops customer feedback system to ensure customer satisfaction
Sends daily and monthly reports to the manager
Performs other related clerical, admin and sales jobs
Addresses customers' queries
Prepares Statement of Accounts of various parties and follows up
Coordinate with teams
Sends daily and monthly reports to the manager
Handles prospective clients and provides counseling
Performs other related clerical, admin and sales jobs
Handles clients in a professional manner
Deals with customer issues
Processes customer orders
Keeps up to date with product developments
Calls clientele
Devise new sales or marketing strategies
Works with other departments
Schedules appointments, calls and meetings
The Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:
Regularly update the contact details of personnel in PRM in consultation with all units in PRM.
Prepare expense sheets for contractual drivers.
Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: Rs35,000 - Rs 43,000 per month
Job Types: Full-time, Contract
Contract length: 12 months
Pay: Rs32, Rs43,000.00 per month
Work Location: In person
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