Front Desk Staff

2 weeks ago

Lahore, Punjab, Pakistan Berlitz Pakistan Full time 300,000 - 900,000 per year

About Berlitz Pakistan

Berlitz Pakistan is a global leader in language instruction and leadership training, empowering individuals and organizations with the skills to thrive in a competitive world. With a presence in 77+ countries and over 573 locations, Berlitz delivers top-tier language education, business communication, and leadership development programs. As part of Benesse Corporation, we continuously evolve to meet modern technological and client needs, ensuring excellence in education and professional growth.

Your Role: Front Desk Officer

As a Front Desk Officer, you will be the first point of contact for Berlitz, ensuring a welcoming and professional experience for visitors, clients, and staff. Your responsibilities include:

Reception & Visitor Management – Greet and assist visitors with professionalism and warmth.

Call & Appointment Handling – Answer phone calls, manage inquiries, schedule appointments efficiently and make calls to customers as and when required.

Office Administration – Oversee front desk operations, maintain records, and handle office equipment.

Customer Service Excellence – Provide clear and friendly communication to ensure a positive client experience.

Coordination & Multitasking – Support various administrative tasks to ensure smooth office operations.

What We're Looking For:

Exceptional Interpersonal & Customer Service Skills – A welcoming attitude and strong communication abilities.

Flexibility & Reliability – Willing to work morning & evening shifts - BOTH SHIFTS MANDATORY

Reception & Office Administration Experience – Prior experience in front desk roles is a plus.

Strong Organizational & Multitasking Abilities – Ability to manage multiple tasks efficiently.

Professionalism & Attention to Detail – A polished demeanor and commitment to quality service.

Education & Experience – A graduate or equivalent qualification is required; additional certifications are desirable.

Compensation & Benefits:

Salary: PKR 50, ,000 (based on experience)

Work in a dynamic, globally recognized organization

Opportunities for professional growth & development

Ready to be the face of Berlitz Pakistan? Apply now and become a part of our mission to transform learning and leadership

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