Office Administrator
5 days ago
About the Role
We are looking for a professional, organized, and highly experienced Office Administrator who can manage daily office operations, customer communication, scheduling, and administrative coordination.
The ideal candidate will also have strong experience in digital marketing, service-based business operations, and e-commerce website management, enabling them to support both the online and administrative growth of the company.
This role requires someone with a solid administrative background, excellent English communication skills, and the ability to multitask efficiently in a fast-paced environment. Experience working with US or Canadian clients is a strong advantage.
Key Responsibilities
- Handle all incoming and outgoing calls with professionalism.
- Schedule appointments, client meetings, and site visits, and maintain follow-ups.
- Manage emails, documentation, filing systems, and accurate data entry.
- Coordinate between site crews, estimators, and clients to ensure smooth workflow.
- Maintain organized records of invoices, payments, and customer information.
- Assist with creating, editing, and managing quotes, contracts, and project files.
- Perform basic digital marketing tasks, including posting updates, responding to online inquiries, and supporting brand visibility.
- Provide support for company websites, online forms, and e-commerce platforms.
- Maintain a clean, organized, and efficient office environment.
Qualifications
- Minimum 8 years of experience in administration or customer service (construction or service-based industries preferred).
- Strong understanding of digital marketing (Google Business, Google Ads, social media, email handling, online inquiries).
- Experience working with service-based businesses is highly preferred.
- Hands-on experience with e-commerce platforms (Shopify, WordPress, or similar).
- Proficiency in Microsoft Office and Google Workspace.
- Excellent organizational, multitasking, and time-management skills.
- Master-level English proficiency — written and spoken.
- Excellent communication and phone handling abilities.
- Experience working with US or Canadian clients is strongly preferred.
- Knowledge of QuickBooks or CRM software is an asset.
- Strong work ethic, reliability, professional attitude, and ability to work independently.
Job Type: Full-time
Pay: Rs100, Rs200,000.00 per month
Education:
- Master's (Required)
Experience:
- office administrative: 8 years (Required)
Language:
- English fluently (Required)
Work Location: Remote
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