IT Support Engineer

1 week ago

Islamabad, Islamabad, Pakistan Creative Networks Full time 1,920,000 - 2,880,000 per year

About Creative Networks

Creative Networks is a trusted managed service provider, delivering IT support and solutions to businesses across the UK and beyond. We pride ourselves on reliable service, technical expertise, and a people-first approach.

Role Overview

We are seeking a skilled IT Support Engineer to join our growing Pakistan team. You will play a key role in supporting our clients' IT infrastructure, resolving technical issues, and ensuring smooth business operations.

Key Responsibilities

  • Provide 1st and 2nd line support for desktops, servers, and networking
  • Troubleshoot escalated IT issues in a timely manner
  • Configure and maintain Windows OS, Active Directory, and Office 365 environments
  • Support VPNs, firewalls, LAN/WAN connectivity, and remote access solutions
  • Document incidents, fixes, and contribute to internal knowledge base
  • Assist with IT infrastructure upgrades and client onboarding

Requirements

  • Bachelor's degree in IT, Computer Science, or equivalent experience
  • 2–4 years of IT support experience in a professional environment
  • Strong knowledge of Windows OS, Active Directory, Office 365
  • Experience with networks, firewalls, and troubleshooting connectivity issues
  • Excellent problem-solving and prioritization skills
  • Strong communication skills, able to work with remote teams and clients

Benefits

  • Competitive salary package
  • Work with international teams and clients
  • Career progression and professional training opportunities

Apply here:

Job Type: Full-time

Pay: Rs80, Rs120,000.00 per month

Language:

  • Fluent English (Required)

Location:

  • Islamabad (Required)

Willingness to travel:

  • 75% (Required)

Work Location: Remote

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