Deskside Support Engineer

6 days ago


Islamabad, Islamabad, Pakistan Next Step Tech Services LTD Full time 500,000 - 1,500,000 per year

Company Description

Next Step Tech Services LTD simplifies global business operations with innovative IT solutions. With thousands of expert staff delivering services to over 50 countries, we provide IT process out-tasking, infrastructure management, technology services, and more. We build long-term relationships with top-tier clients and offer superior service around the clock. Our adaptable approach ensures we meet your business needs, whether they scale up or down. We're here to transform your business efficiently and effectively.

Role Description

This is a remote contract role for a Deskside Support Engineer. The Deskside Support Engineer will be responsible for providing technical support, troubleshooting IT issues, managing network security, and ensuring efficient networking. Day-to-day tasks include resolving technical problems, maintaining IT infrastructure, and assisting users with any IT-related concerns.

Qualifications

  • Expertise in Technical Support and Troubleshooting
  • Knowledge of Information Technology and Networking
  • Experience with Network Security
  • Excellent problem-solving and communication skills
  • Ability to work independently and remotely
  • Relevant certifications in IT or related fields
  • Experience in remote support roles is a plus


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