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Operations Manager

2 weeks ago

Lahore, Punjab, Pakistan Halan Microfinance Bank Full time $40,000 - $80,000 per year

Key Responsibilities:

  1. Managing Branch Operations:
    Oversee all aspects of branch operations, including customer service, cash management, security, and compliance.
  2. Customer Service:
    Ensure excellent customer service and handle customer complaints effectively.
  3. Compliance:
    Ensure compliance with all internal and external regulations, including KYC/AML guidelines.
  4. Financial Management:
    Monitor and manage branch expenses to meet financial targets.
  5. Process Improvement:
    Identify and implement process improvements to optimize branch operations and efficiency.
  6. Reporting:
    Prepare and submit accurate reports to various departments, including MIS reports.

Qualification & Experience:

  • Minimum Bachelor's degree (Graduate).
  • At least 2–3 years of relevant experience, preferably in the
    banking or financial services sector
    .
  • Strong customer driven attitude, good communication, and problem-solving skills.

Female candidates are encouraged to apply.