Resident Engineer

4 days ago

Karachi, Sindh, Pakistan Multinet Pakistan Full time 600,000 - 720,000 per year

Responsibilities and Duties:

  • To Troubleshoot and resolve customer problems on Multinet products and solutions.
  • Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket numbers for future reference.
  • Must be well–organized, able to work with minimum supervision, and able to interact professionally with customers.
  • Must have the ability to manage customer expectations, and prioritize work while multitasking.
  • Provide technical support on phone for support/service requests. Provide phone assistance to our customers on the provision of customer services.
  • Entertain the customer queries and provide direct technical support to the customer base on operation, troubleshooting, installation of CPE (customer premises equipment), and other products.
  • Respond to customer (internal and external) inquiries concerning customer complaints (support / service) request and improves the overall functionality of provided services and related CPE (vendor equipment).
  • To document and log all customer contacts/ queries into the support database.
  • Prepare and deliver documentation of problem description and findings to appropriate escalation points. (Example: Log complaints highlight and escalate to concern).
  • Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensure customer satisfaction.
  • Call handling: log and qualify issues, prioritize severity, identify and communicate action plan.
  • Diagnosis: analyze the issue, using sophisticated tools, and own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue.
  • Solution: communicate the solution to the client and Multinet team and agree on an action plan.

Requirements:

  • BS/BE in Telecom/Electronics or computer science.
  • Fresh to 1 Year of work experience.
  • Excellent Communication Skills.
  • Network-related Certifications would be preferred.

Job Type: Full-time

Pay: Up to Rs55,000.00 per month

Work Location: In person

  • Resident Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan Fiberish Pvt Ltd Full time 900,000 - 1,200,000 per year

    Position: Resident EngineerCareer Level: IntermediateShift Type: RotationalLocation: KarachiKey Responsibilities:Respond to customer issues and complaints promptly and professionally.Diagnose and troubleshoot internet connectivity issues on-site.Install and configure network equipment, including routers, switches, and modems.Perform routine maintenance and...

  • ISP Resident Engineer

    7 days ago

    Karachi, Sindh, Pakistan Cyber Internet Services (Pvt.) Limited Full time 400,000 - 800,000 per year

    Position: ISP Resident EngineerCompany: Cyber Internet Services (Pvt.) Limited (Cybernet)Location: Karachi (Full-time | Onsite)Department: Managed ServicesPosition Overview:Cybernet is seeking a proactive and technically skilled ISP Resident Engineer to manage and optimize network operations. This role requires a dynamic individual who can collaborate with...

  • Senior Resident Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan CGGC Full time

    We are seeking a highly experienced Resident Engineer (RE) to join our team for ongoing infrastructure and road development projects. The ideal candidate will play a key leadership role in overseeing all site activities, ensuring quality, safety, and timely delivery in line with project specifications and client expectations.Key Responsibilities:Lead,...

  • ISP Resident Engineer

    7 days ago

    Karachi, Sindh, Pakistan CYBERNET Full time 60,000 - 120,000 per year

    Position:ISP Resident EngineerCompany:Cyber Internet Services (Pvt.) Limited (Cybernet)Location:Karachi (Full-time | Onsite)Department:Managed ServicesPosition Overview:Cybernet is seeking a proactive and technically skilledISP Resident Engineerto manage and optimize network operations. This role requires a dynamic individual who can collaborate with...

  • Mechanical Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan Industrial Engineering Corporation Full time 1,200,000 - 3,600,000 per year

    Company: IEC SMC-Pvt LtdIEC SMC-Pvt Ltd has been proudly serving the Marine, Industrial, Defense sectors, providing high-quality Engineering Services, Repair & Maintenance Solutions. We also specialize in Power Generation and Earth Moving Equipment (Rental & Sales).We are looking for a highly skilled Mechanical Engineer with strong practical experience to...

  • Technical Sales Engineer

    5 days ago

    Karachi, Sindh, Pakistan Industrial development & Engineering Associates Full time 45,000 - 55,000 per year

    Fresh Mechanical Engineer / GraduateCandidates with a few months of experience in industrial sales will be preferred.Apply only if you are genuinely interested in starting your career in sales.Preference will be given to candidates residing in Korangi or nearby areas.Job Type: Full-timePay: Rs45, Rs55,000.00 per monthWork Location: In person

  • Assistant/Deputy Manager Procurement

    2 weeks ago

    Karachi, Sindh, Pakistan Automobile Corporation of Pakistan Full time 1,300,000 - 1,400,000 per year

    We are hiring an enthusiastic and competent Deputy Manager Procurement to join our team. The ideal candidate should be an Industrial Engineer from NED University with 4-6 years of relevant experience in the automobile or engineering industry, and preferably a resident of Gulshan-e-Hadeed or Steel Town, Karachi.Key Requirements:Education: Bachelor's in...

  • Mechanical Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan IEMA Consultants Full time 400,000 - 600,000 per year

    Ready to Build Your Career? Join IEMA CONSULTANTSIEMA CONSULTANTSis a leading MEP specialty firm committed to designing efficient, high-performance building systems. We are actively seeking a motivated and drivenFresh Mechanical Engineering Graduateto join our intensive, hands-on entry-level training program.This is your opportunity to move beyond theory and...

  • Networking Engineer

    2 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time 900,000 - 1,200,000 per year

    Inbox Business Technologies is looking for a skilled Networking Engineer to join our talented team. As a Networking Engineer, you will be responsible for the design, implementation, maintenance, and troubleshooting of our organization's network infrastructure. You will play a crucial role in ensuring a robust and secure network environment to support our...

  • Electronics Engineer

    4 days ago

    Karachi, Sindh, Pakistan Brothers Engineering Industries Full time 1,200,000 - 2,400,000 per year

    Key ResponsibilitiesDesign & Development: Research, design, and develop electronic components, circuits, and systems using computer-aided design (CAD) and other software.Prototyping & Testing: Build and test prototypes, ensuring systems meet performance specifications and regulatory requirements.Maintenance & Upgrades: Maintain and update existing electronic...