Collections & Client Communication Executive
2 weeks ago
A person who can follow up with clients, manage receivables, and keep every interaction professional and courteous. This role sits within our
Collections Department
and involves handling international clients via chat, email, and calls. You'll ensure payments are received on time while maintaining excellent client relationships.
What You'll Do
- Manage client follow-ups for overdue payments through chat, email, and calls.
- Maintain and update receivable records and reports.
- Resolve billing queries and coordinate with internal teams.
- Handle client conversations with clarity, empathy, and confidence.
- Track payment progress and share daily updates with management.
What We're Looking For
- Bachelor's in Accounting, Finance, or Business.
- 1–3 years of experience in
collections, AR, or client communication
. - Excellent English (written and spoken).
- Confident in handling chat/email conversations with clients.
- Proficient in MS Excel and accounting tools.
- Strong follow-up and problem-solving attitude.
What We Offer
- Market-competitive salary.
- Opportunity to grow within an international setup.
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