Head Of Collection Department

1 day ago

Karachi, Sindh, Pakistan HR Ways Full time 1,500,000 - 3,000,000 per year


Opening: Head Of Collection & Recovery - Onsite (Real Estate/banking/Insurance - Karachi)

Company Overview:
Hiring one of our top consulting firm for Real Estate in Karachi.

Job Summary:
The Head of Collections is responsible for planning, managing, and executing all collection activities for the companys development projects. This includes overseeing receivables from clients, implementing collection strategies, ensuring timely recovery of payments, and maintaining a healthy cash flow. The role requires strong leadership, financial acumen, and customer relationship management skills to ensure smooth and efficient collection operations across all projects.

Key Responsibilities:
Strategic & Operational Management:

  • Develop and implement the companys collection strategy in line with financial goals and project timelines.
  • Lead the collections team in achieving monthly, quarterly, and annual recovery targets.
  • Collaborate with the finance, sales, and legal departments to ensure proper coordination and payment follow-ups.

  • Monitor outstanding accounts and prioritize high-value recoveries.

Customer Relationship & Communication

  • Maintain professional relationships with clients to ensure timely payment collection.
  • Handle escalated customer cases related to payment disputes, project delays, or contractual clarifications.
  • Communicate payment plans, schedules, and dues clearly and effectively to clients.

Data & Reporting

  • Monitor and analyze collection performance through reports and dashboards.

  • Provide regular updates to senior management on recovery trends, risks, and key accounts.
  • Develop and maintain a database of all receivables, client payment history, and outstanding balances.

Team Leadership

  • Manage and mentor the collection officers, coordinators, and recovery agents.

  • Conduct regular performance reviews and training sessions to improve collection efficiency.

  • Set departmental KPIs and track team performance.

Policy, Compliance & Legal Coordination

  • Ensure adherence to company policies and regulatory compliance in all collection processes.
  • Coordinate with the legal team for defaulter cases, payment disputes, and recovery through legal channels.

  • Recommend policy updates to strengthen the collection framework.

Process Improvement

  • Identify process gaps and propose automation or system improvements for better collection tracking.

  • Introduce customer-friendly payment solutions and digital payment systems

Requirements: 

  • 5-7 years of relevant experience in collections, receivables management, or credit control, preferably within the real estate or development sector
  • Bachelors degree in Finance, Business Administration, Accounting, or related field (Masters preferred)


Other Details:
Experience: 5 -7 years experience in Real Estate Industry.
Location: Karachi
Salary: Market Competitive
Benefits: Medical - PF - Gratuity - Yearly Bonus - Leaves etc.
Timings: 10 am to 8pm - Mon to Saturday.

About HR Ways:
HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel stay updated orvisit to know more.


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